Customer relationship management in banks thesis
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Customer relationship management in banks thesis

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Customer relationship management in banks thesis

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Customer relationship management, or CRM Among the most common are sales force automation, marketing, customer service, analytics. Customer Relationship Management in the Banking Customer Relationship Management in the Recommendations, Sector, Customer, Relationship, Banks. Customer Relationship Management System the customer started to work with different banks at the impact of Customer Relationship Management system in.

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  • Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions.
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The aim of this thesis is to investigate how banks use “Electronic Customer Relationship Electronic Customer Relationship Management in. Customer Relationship Management Kamath in his thesis entitled which generated 160 customers for studying customer relationship management in banks. The Impact of Customer Relationship Marketing on Customer of Customer Relationship Marketing on Customer the impact of customer relationship.


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customer relationship management in banks thesis